Privacy Policy

Effective Date: October 2022

1. Introduction

Mutual Growth (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of users (“you” or “your”) who use our website, mobile application, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your information.

By using Mutual Growth, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide to Us

We may collect personal information that you provide directly, such as:

• Name and contact details (email address, phone number, business name)
• Account registration details
• Payment and billing information (if applicable)
• Any content you upload or schedule for display on your digital screens

b. Information Collected Automatically

When you use our app or website, we may automatically collect:

• Device information (e.g., model, operating system, browser type)
• Usage data (pages visited, time spent, actions taken)
• IP address and approximate location
• Log data for troubleshooting and analytics

c. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our Services
• Manage your digital screens and display content
• Personalize your experience and support requests
• Communicate updates, offers, and support notifications
• Monitor system performance and prevent fraud or misuse
• Comply with legal obligations

We will never sell your personal data to third parties.

4. How We Share Your Information

We may share information:

• With trusted third-party service providers who assist in operations (hosting, analytics, payments)
• If required by law or to protect our legal rights
• In the event of a business transfer or merger, where user data may be part of the transaction

All partners and providers are required to maintain confidentiality and data protection standards.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your data at any time by contacting us.

6. Data Security

We use industry-standard measures (encryption, secure servers, and restricted access) to protect your information from unauthorized access, alteration, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

To exercise these rights, please contact us at privacy@mutualgrowth.co.za.

8. Children’s Privacy

Our Services are intended for business and professional use. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us for immediate deletion.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website and within our app. We encourage you to review it regularly.